Using Your Text Marketing Account to Communicate with Your Employees
Text marketing can be used to communicate with your employees and save hours a week of calling and trying to fill open shifts. How many times has someone called out of their shift an hour before they were supposed to be at work? This is always a huge pain and it seems at our old stores we never had all of the phone numbers we needed to find someone to cover the shift.
With Moto Message you can create a separate keyword list of your employees and next time this happens, send a text blast to your employee list asking for shift coverage. You know all of your employees will read the message within 15 minutes, much faster than you could possibly call everyone. Chances are if you are an hour away from opening, the last thing you want to do is take 30 minutes to call everyone. Now even if you are not at the business, you can log into your account on your cell phone and send a text message out.
In addition to using this method to fill open shifts you can also send reminders about changes in hours, uniform changes, and general reminders. Also in cases where you are not able to see your staff all the time, a quick and easy thank you to your staff for all of their hard work.
Text messaging has overtaken voice calls as the main form of communication on cell phones. Adding this to your mobile marketing account is an easy way to save time and effort and increase efficiency in your operation.
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Charice1:09 am on August 13th, 2010
This is a great idea! Text messaging is a great alternative to traditional communication at our businesses plus its a lot cheaper to maintain too. Great article, thanks for posting!